About Your Warranty
Paradigm Speakers Dealer
Paradigm speakers are warranted to be and remain free of manufacturing and/or material defects for a period of outlined below from the date of original purchase. Within the time period specified, repair, replacement or adjustment of parts for manufacturing and/or material defects will be free of charge to the original owner. Thermal or mechanical abuse/misuse is not covered under warranty.
The warranty period on Paradigm speakers is as follows:
- Bookshelf, floorstanding, in-wall & in-ceiling speakers — five (5) years
- Powered Subwoofers — three (3) years
- Outdoor Rock speakers — five (5) years
- Stylus Outdoor speakers — two (2) years
- Powered Speakers — one (1) year
- SHIFT Series products — one (1) year
Warranty begins on date of purchase from Paradigm or an Authorized Paradigm Dealer.
This warranty applies only to purchases made from authorized Paradigm dealers in Canada and the United States. For warranty terms, conditions and support elsewhere, please contact the authorized Paradigm distributor in the country where you made your purchase. Warranty outside Canada and the US is established and provided by our authorized distributors around the world.
Limitations:
- Warranty begins on date of original retail purchase from an Authorized Paradigm® Dealer only. It is not transferable;
- Warranty applies to product in normal home use only. If product is subjected to any of the conditions outlined in the next section, warranty is void;
- Warranty does not apply if the product is used in professional or commercial applications.
Warranty is Void if:
- The product has been abused (intentionally or accidentally);
- The product has been used in conjunction with unsuitable or faulty equipment;
- The product has been subjected to damaging signals, derangement in transport, mechanical damage or any abnormal conditions;
- The product (including cabinet) has been tampered with or damaged by an unauthorized service facility;
- The serial number has been removed or defaced.
Owner Responsibilities:
- Provide normal/reasonable operating care and maintenance;
- Provide or pay for transportation charges for product to service facility;
- Provide proof of purchase (your sales receipt given at time of purchase from your Authorized Paradigm® Dealer must be retained for proof-of purchase date).
Should servicing be required, contact your nearest Authorized Paradigm® Dealer, Paradigm Electronics Inc. or Import Distributor (outside the U.S. and Canada) to arrange, bring in or ship prepaid, any defective unit. Paradigm Electronics Inc. reserves the right to improve the design of any product without assuming any obligation to modify any product previously manufactured. This warranty is in lieu of all other warranties expressed or implied, of merchantability, fitness for any particular purpose and may not be extended or enlarged by anyone. In no event shall Paradigm Electronics Inc., their agents or representatives be responsible for any incidental or consequential damages. Some jurisdictions do not allow limitation of incidental or consequential damages, so this exclusion may not apply to you.
Retain your sales receipt for proof of warranty term and proof of purchase.
Refurbished Products Warranty Information
Paradigm refurbished products may be lightly pre-owned, demonstration, test products, or factory closeouts that have undergone rigorous inspection to ensure they meet Paradigm’s strict quality standards for both sonic performance and mechanical integrity. We back every refurbished product with a Refurbished product warranty.
Our refurbished products are packaged in factory packaging, complete with all documentation and where applicable, the accessories that normally ship with the product. On occasion, refurbished products may contain minor cosmetic blemishes, but will sonically perform to our industry leading full performance standards.
Free Serial Numbers
Each refurbished product:
- Has undergone rigorous inspections to ensure it meets our strict quality standards.
- Is put through full testing to guarantee optimal sonic performance and mechanical integrity.
- Is supplied with complete documentation.
- Is supplied with a one (1) year non-cosmetic warranty (SHIFT products offer a 90 day warranty).
- Where applicable, is supplied with cables, remote control and accessories.
- Refurbished items may not have the latest firmware and may need to be updated to current version by end user.
- Is given a new refurbished serial number.
- Comes in factory product packaging with a “Refurbished” label.
- May have minor cosmetic blemishes.
Product description
This recall involves subwoofer speakers sold as part of the Paradigm Cinema 70 CT 120 volt and Paradigm Cinema 70 CT 230 volt system. The speakers have a black finish and serial numbers beginning with 111028 and higher. The serial number is located on the amp panel on the back of the subwoofer. The speaker system includes two front speakers, two rear speakers, a center channel and subwoofer.
Subwoofers with an amperage rating of 1.25A L 250 volt are not included in this recall. The amperage rating is located on the back panel of the subwoofer.
Hazard identified
The amplifier in the subwoofer can overheat when the speaker system is played at high outputs for an extended period of time, posing a fire hazard to consumers.
The firm has received two reports of subwoofers in the United States overheating; one subwoofer caught fire and the other subwoofer emitted smoke. No injuries have been reported.
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Health Canada has not received any reports of incidents or injuries related to the use of these subwoofers.
Number sold
Approximately 7,476 units of the affected subwoofers were sold at various retailers across Canada.
Time period sold
The affected subwoofers were sold from October 2004 to August 2010.
Place of origin
Manufactured in China.
Companies
- Manufacturer
- Paradigm Electronics
Mississauga
Ontario
CANADA
Tel: 1-877-419-1994
The U.S. Consumer Product Safety Commission, in cooperation with Paradigm Electronics, of Ontario, Canada, announced a voluntary recall of about 2,200 Paradigm Cinema 70 CT Subwoofers.
Hazard: The subwoofer can overheat when the speaker system is played at high outputs for an extended period of time, posing a fire hazard to consumers.
Incidents/Injuries: The firm has received one report of a subwoofer overheating causing minor property damage to the carpet beneath the speaker. No injuries have been reported.
Description: This recall involves subwoofer speakers sold as part of the Paradigm Cinema 70 CT 120 volt and Paradigm
Cinema 70 CT 230 volt system. The speakers have a black finish and serial numbers beginning with 111028 and higher. The serial number is located on the amp panel on the back of the subwoofer. The speaker system includes two front speakers, two rear speakers, a center channel and subwoofer. Subwoofers with an amperage rating of 1.25A L 250 volt are not included in this recall. The amperage rating is located on the back panel of the subwoofer.
Sold at: Small specialty stores and independent audio products dealers nationwide and online at Amazon.com from July 2009 through August 2010 for about $700.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled speakers and contact Paradigm for a repair kit. The kit contains a replacement fuse and detailed instructions on how to remove the fuse and install a new one. Consumers will also receive a revised fuse rating label to be applied directly over the original label.
Consumer Contact: For additional information, contact Paradigm toll-free at (877) 419-1994 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at paradigm.com.
Product: Paradigm CC290 v6 Center Channel Speaker; Rosenut; CC-290
Product SKU: 11700
Paradigm Premier Speakers
Serial Number: 33045
Cosmetic Description: 9/10 Excellent condition with no notable blemishes.
What is Included: Speaker, Manual, Factory packaging
Bachianas brasileiras #5 literary analysis. Functional Notes: Operational condition of this item is excellent, fully tested and no issues found.
Age: Unknown
# of Owners: 1
Tobacco Exposure: No
Service History: None
MSRP: $519
Other Notes: 'The CC-290 v.6 from Paradigm is a 4 driver 3-way center channel speaker including the MagneShield™ technology.'
Shipping: Cost to ship this item within the contiguous United States is a flat rate of $55- including packaging and insurance. For all other locations including Hawaii, Puerto Rico and Alaska, please request a quote prior to purchase. Items with factory packaging will be double boxed. When factory packaging not available re-usable shipping box with custom injected-foam mold will be used. (for all items over 10 lbs). Note that all items valued over $500 will require a signature upon delivery.